The questions you might have.
Straight answers. If yours isn't here, ask us directly.
The product
What exactly is CanonBoard?
A canvas for the layer before the script. You build your world as connected cards — characters, locations, objects, world rules, plot points, a timeline — and the tools read that world back to you: contradictions flagged, relationships drawn, everything findable. You decide what is real here; you write it wherever you write.
Does Conflict Detection use AI?
Yes. Conflict Detection reads your full world on demand and surfaces direct contradictions — dead-then-alive characters, broken rules, two characters in the same place at the same time — with an explanation per conflict. Available on Core and above; each scan costs 1 Canon Credit.
Will Refine write my story?
Never. Refine interviews you — one question at a time, about ten per session — and parses your answers into structured cards on the canvas. It never generates story content and never suggests plot decisions. If you want a tool that writes for you, we are cheerfully the wrong product.
What's the Locked Vault?
A sealed section for intentional mysteries — the season-two reveal, the hidden motivation, the twist. The conflict engine never flags what's in the Vault, because a deliberate gap isn't a mistake. It's kept completely separate from active canon.
What does "pre-writing" actually mean?
The layer before the script: who your characters are, what your world's rules permit, how every thread connects, what happens when. Most tools start checking your world after you've written it. CanonBoard works before — when contradictions are cheap to fix.
Can I map my world geographically?
Yes. Geography lets you pin locations to a real-world map or build a fictional one, connected to your locations and timeline. It is part of Canon Canvas, which starts at Core.
What do Smart Import, Refine, and Conflict Detection do?
These are the power tools, available on Core and above. Smart Import turns a script or treatment into a built-out board; Refine interviews you to draw canon out of what you already know; Conflict Detection reads your whole world and flags contradictions with an explanation. They organize and pressure-test your world — they never write your story.
Can I bring in a world I've already written?
Yes. Smart Import reads a script, treatment, PDF, or doc and builds your board automatically. Available on Core and above.
What can you do with cards on the canvas?
Every card, image, note, and frame can be moved, resized, and locked in place; connected to other cards with labeled relationship lines; grouped and multi-selected to move or delete together; and copied and pasted between different projects' canvases. You can also pin reference images, sticky notes, free text, and labeled frames anywhere on the infinite canvas.
What types of cards can a project have?
CanonBoard's world elements are typed cards: characters, locations, lore, world rules, objects, plot points, timeline events, and relationships. Because cards know what they are, the engine can stress-test the whole world for contradictions and draw the relationships between everything.
Plans & credits
What's actually in the free plan?
An account, and the Media Library, Documents and Full Export on every plan. Canon Canvas and the tools that live in it — the card types, relationship mapping, geography, the timeline, Smart Import, Refine and Conflict Detection — start at Core, along with the Locked Vault and Version History.
What is a Canon Credit?
CanonBoard's one currency, and what the power tools run on: a credit buys a Conflict Detection scan, a Refine session, or a Smart Import of a small document. Core includes 10 a month and Pro 50, shared across your whole account rather than per seat. Packs never expire: Starter ($2.50 / 10), Standard ($5.00 / 25), Pro Pack ($10.00 / 60).
What if I run out of credits?
Credit packs: Starter ($2.50 / 10), Standard ($5.00 / 25), Pro Pack ($10.00 / 60). Packs never expire and are available on every paid tier.
How do seats and pricing work?
Core is $7/mo with 1 Canon Canvas project and 1 seat; Pro is $19/mo with unlimited projects and 5 seats. Either tier can add seats at $5/seat/month.
Can I cancel anytime?
Yes. Subscriptions are monthly, cancellation is self-serve, and your projects stay readable and exportable. No retention maze, no chat with a 'specialist.'
Your data & your IP
Who owns my world?
You do. Entirely, unambiguously, forever. CanonBoard claims no rights over the worlds, characters or stories you build here, nothing you write is published by us, and you can export all of it at any time.
Will my work be used to train AI models?
No. Your story content is never used to train AI models — not ours, not our AI provider's, not anyone's. It only leaves CanonBoard when you trigger one of the three tools that need it: Smart Import, Refine, or Conflict Detection. Everything else — the canvas, relationship mapping, the timeline, the Vault, version history — runs on our own infrastructure and never goes anywhere. When those three do send content out, it goes under commercial API terms that forbid training on it and cap how long it can be kept. That is a contractual commitment from the provider, not a promise we are making on their behalf, and changing any of it would take your explicit opt-in rather than a quiet update to our terms.
When does AI touch my content?
Only when you trigger an AI feature — Conflict Detection, Refine, or Smart Import. Those send the relevant content to our AI provider per-request to do the job you asked for.
Can I get everything out?
Always. Full Export produces a formatted PDF of your entire world on every plan, including Free. Your world is portable by design.
Who can see my project?
Only you and the people you invite, with the role you give them — view, comment, or edit. Projects are private, full stop: there is no public listing and no way for a stranger to find one. The Locked Vault is tighter still, sealed even from the people you have invited to view.
Teams & collaboration
How does a writing team use CanonBoard?
One project, one canvas, every writer on it — live presence, real-time cursors, role permissions. Pro adds comment threads on cards and a change history showing exactly who changed what, when. The episode-seven problem stops existing.
Can someone view without editing?
Yes — view and comment roles exist exactly for producers, executives, and directors who need the world without the keys to it.
The free plan is the full structural product. Build a world, watch the engine catch something, then decide.
Start free