The Questions You Might Have.
Straight answers. If yours isn't here, ask us directly.
The product
What exactly is CanonBoard?
Two things in one. A world logic engine for building, organizing, and stress-testing the logic of a fictional world — and a stage where, if you choose, your audience can pitch, vote on, and back what becomes canon. You build the world here and decide what's real; you write it wherever you write.
Does Conflict Detection use AI?
Yes. Conflict Detection reads your full world on demand and surfaces direct contradictions — dead-then-alive characters, broken rules, two characters in the same place at the same time — with an explanation per conflict. Available on Core and above; each scan costs 1 AI credit.
What is Sandbox?
A focused drafting space that sits beside your canon. You write a scene in rich text — headlines, sublines, bold, italics, and lists — while your characters, locations, and world stay one click away in a reference rail. Save as many drafts as you like and reopen them anytime, download a draft as PDF or Word, or move it into the Documents tab when it is ready. It is free on every plan.
Will Refine write my story?
Never. Refine interviews you — one question at a time, about ten per session — and parses your answers into structured cards on the board. It never generates story content and never suggests plot decisions. If you want a tool that writes for you, we are cheerfully the wrong product.
What's the Locked Vault?
A sealed section for intentional mysteries — the season-two reveal, the hidden motivation, the twist. The conflict engine never flags what's in the Vault, because a deliberate gap isn't a mistake. It's kept completely separate from active canon.
What does "pre-writing" actually mean?
The layer before the manuscript: who your characters are, what your world's rules permit, how every thread connects, what happens when. Most tools start checking your world after you've written it. CanonBoard works before — when contradictions are cheap to fix.
Can I map my world geographically?
Yes. Geography lets you pin locations to a real-world map or build a fictional one, connected to your locations and timeline. It's free on every plan.
The Board & your audience
What is The Board?
When you make a project public, it gets a Board — a page where your audience can pitch ideas (characters, locations, lore, plot threads, timeline events), vote them up, comment, and back the ones they love. You review the queue, pull pitches into "consideration" on your canvas, and canonize the ones that fit. It turns a passive audience into collaborators — without handing them the keys.
Do I lose control of my canon?
No. The Board is a ranked queue of suggestions, never a binding vote. Votes and backing are signal about what resonates; nothing enters your world's canon unless you canonize it. You can decline any pitch, and make a project private again at any time.
What does backing a pitch do?
Backing is optional financial support for an idea, starting at $1. It bumps a pitch higher in the queue so it's easier for the creator to notice — but it only buys visibility, never canon. Votes stay fully independent of money, and the creator still makes every call. Note that the money goes to the creator of the project, not to the person who submitted the pitch.
Do contributors get credit?
Yes. When you canonize a pitch, the contributor's name stays attached to it as permanent credit, and the platform-wide leaderboard ranks top contributors by pitches made canon across every public world. Credit is what a canonized pitch earns — canonizing creates no payment obligation and no ownership claim, as set out in the Board Participation Terms.
How do creators get paid?
Audiences can back individual pitches or support a project directly. Every contribution has two deductions: CanonBoard's 10% platform fee, and card processing passed through at cost (roughly 2.9% + 30¢, no markup). A $10 contribution reaches you as about $8.40. There is no listing fee, no withdrawal fee, and no plan requirement — funding works on the free plan exactly as it does on paid plans. Earnings are itemized with the gross, the fee, and the processing shown separately; add a PayPal address and request a payout once the available balance reaches $50. Payouts are settled manually to that PayPal address, so there is no separate payment-processor account to set up or verify first. Backing is support, not an investment, and funding income is taxable like any other income.
Do I need a paid plan to receive funding?
No. Funding is available on every plan including Free, and the fee is identical on all of them. Paid plans add unlimited projects, extra seats, version history, and the AI tools — they don't change the split or unlock the ability to earn.
Plans & credits
What's actually in the free plan?
The complete structural product for one project and one seat: infinite canvas, characters, plot threads, locations, lore, world rules, timeline, relationship mapping, geography, and full export. AI features — including Conflict Detection, Refine, and Smart Import — start on Core.
What is an AI credit?
One credit = one Conflict Detection scan, one Refine session (~10 questions), or one Smart Import of a small document. Core includes 15 credits a month, Pro 40 — as a shared pool across your whole account, not per seat.
What if I run out of credits?
Credit packs: Starter ($4.99 / 10), Standard ($9.99 / 25), Pro Pack ($19.99 / 60). Packs never expire and are available on every paid tier.
How do seats and pricing work?
Core is $7/mo with 3 seats and Pro is $30/mo with 10 — and either tier can add seats at $5/seat/month. Both have unlimited projects.
Can I cancel anytime?
Yes. Subscriptions are monthly, cancellation is self-serve, and your boards stay readable and exportable. No retention maze, no chat with a 'specialist.'
Your data & your IP
Who owns my world?
You do. Entirely, unambiguously, forever. CanonBoard claims no rights of any kind over the worlds, characters, or stories you build here.
Will my work be used to train AI models?
No. Your story content is never used to train AI models — not ours, not our AI provider's, not anyone's. Content only leaves CanonBoard when you trigger one of the three tools that need it: Smart Import, Refine, and Conflict Detection. Everything else — the canvas, relationship mapping, the timeline, the Vault, version history — runs on our own infrastructure and never goes anywhere. When those three do send content to our AI provider, it goes under commercial API terms that forbid training on it and cap how long it can be retained. That's a standing contractual commitment from the provider, not a promise we're making on their behalf. Changing any of this would take your explicit opt-in, never a quiet update to our terms.
When does AI touch my content?
Only when you trigger an AI feature — Conflict Detection, Refine, or Smart Import. Those send the relevant content to our AI provider per-request to do the job you asked for.
Can I get everything out?
Always. Full Export produces a formatted PDF of your entire world on every plan, including Free. Your world is portable by design.
Who can see my project?
Projects are private by default — only the people you invite, with the role you give them (view, comment, or edit). If you publish a project, its Board and canon become public to anyone, but the Locked Vault stays private and is never exposed. You can unpublish at any time.
Teams & collaboration
How does a writers' room use CanonBoard?
One project, one board, every writer on it — live presence, real-time cursors, role permissions. Pro adds comment threads on cards and a change history showing exactly who changed what, when. The episode-seven problem stops existing.
Can someone view without editing?
Yes — view and comment roles exist exactly for producers, executives, and directors who need the world without the keys to it.
The free plan is the full structural product. Build a world, watch the engine catch something, then decide.
Start free